Admin as a Service

Simple, one-step change administration for communications services.

If your business does not have the time or the staff to perform some of the administrative functions associated with Integrated Business Communications (IBC) and Hosted Collaboration Solution (HCS), Admin as a Service will enable SaskTel to perform these tasks on your behalf.

Admin as a Service allows you to make changes with one simple step: submit a change request to SaskTel and our team will take care of the rest.

No expertise required

SaskTel experts take care of changes for you.

Your administrator does not require technical training or expertise
Their only task is to submit a change request

Easy change of administrators

Even if your staff changes, our support stays the same.

We can continue to make changes for your business even if your administrator leaves or moves to a different role
Less rush in training a new administrator

Service Features

What does Admin as a Service offer?

IBC – With Admin as a Service, SaskTel can do the following:

User Password Change (not reset)
Audio Conferencing
Auto Attendant
Call Park and Retrieve
Call Queue
Calling Name Delivery
Calling Number Delivery
Create an Announcement
Configure Connected Line ID Restriction
Group Call Park
Group Calling Line ID
Group Paging
Hunt Group
Incoming/Outgoing Calling Plans
Configure Extension Dialing
Music on Hold
Manage Scheduling
Manage Voice Mail
Account Code Reporting
Call Detail Reporting

HCS – With Admin as a Service, SaskTel can do the following:

Add a new administrator account
Change administrator access
User Password Change (not reset)
Remove a user
Add/move/change subscriber (may include Group Moves)
Add/move/change Phone/Jabber
Reset mailbox PIN
Hunt/call pick up group
Music on Hold (manage files)

Related Services

Integrated Business Communications (IBC)

Hosted Collaboration Solution (HCS)

Terms & conditions

Non-tariffed
Customer must have base service (IBC or HCS) to have Admin as a Service
This is a contracted service and will not be offered month to month
Admin as a Service must co-terminate with the base Service
Admin as a Service is not service impacting; it is just administrative changes
Changes will be made during SaskTel’s business Hours (Monday to Friday 8:00AM to 5:00PM CST), excluding recognized holidays